SHIPPING

DELIVERY OPTIONS

Home delivery

You can receive your order at home by selecting the home delivery option. Provide a suitable delivery address for receiving the goods and a reference phone number.

CHECK THE DELIVERY DATE

Before completing your order, you can check the delivery date for your purchase on the cart summary page and at the bottom of the same page near the confirm order text!

Delivery times

The delivery times of the goods vary based on:

  • Item availability

  • Quantity ordered

  • Shipping address

 

The expected delivery date is visible on the product page of the item you are interested in or in the cart. If purchasing multiple items, the final shipping date will be indicated in the cart. Delivery delays may occur due to bad weather, strikes, remote delivery areas, or locations with limited postal services, such as mountain areas or islands. If the recipient is not present at the time of delivery, the courier will attempt delivery a second time. Subsequently, the order will be stored at the courier's depot until we provide instructions. Please contact us for any changes to the shipping address.

 

Delivery times also depend on whether the items are IMMEDIATELY AVAILABLE or ON RESERVATION and must therefore be ordered directly from the supplier (CLICK HERE  for all the information).

From the moment we ship your order, delivery will generally occur within 1-5 business days for most locations.

Shipping costs

For all orders in Italy starting from €34.90, shipping is FREE. For orders below this amount, the shipping cost is €4.90.

The costs for INTERNATIONAL SHIPPING depend on the destination country. You can check the shipping cost during the purchase process in your cart. Simply select the shipping country, and the shipping cost will immediately appear.

CLICK HERE to find out the shipping costs.

Shipping information

When your order is shipped, we will send you an email confirming the shipment of your purchase. This email will include a tracking link that allows you to follow your shipment. When your order is out for delivery, you will receive another email and an SMS if you chose cash on delivery. To learn how to track your orderCLICK HERE.

Taxes and customs duties for non-EU orders

Deliveries to countries outside the European Union may be subject to taxes and customs duties when they enter a non-EU country. These charges are not determined by GioiaPura but by the customs authority of the destination country. All taxes and any customs duties are the buyer's responsibility. GioiaPura cannot predict these charges in advance as they vary from country to country. For more information, we recommend contacting your local customs authority or the UPS customer service in your country. These charges, payable by the recipient, are collected by the courier at the time of delivery or later via an invoice.